Working With Emotional Intelligence By Daniel Goleman

Until the late 90’s IQ was regarded as the staple measurement for societal excellence and human competency. It wasn t until New York Times sciences reporter Daniel Goleman came across a study from two college professors researching the value of Emotional Intelligence. Emotional Intelligence is the ability of an individual to recognize their own and other people s emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior. After taking the EI Quiz I scored relatively high in all categories, but the categories I identified myself with the most EQ was were social competency, self confidence and empathy. I learned a lot about myself†¦show more content†¦Goleman divides his book into several chapters. At first he examines the attributes of successful people. What is it that sets them apart? How do they do it? He examines the â€Å"soft skills† of several people who exhibit exceptional emotional intelligence and also what others fail to do, which ultimately makes them unsuccessful. He also points out the difference a single individual who possesses these skills can make to an organization. These skills are particularly important in diplomatic service s, but also to the average salesperson. However, he also notes that the higher one climbs on the job ladder, the more important these skills become, and the less important technical skills are. He divides emotional intelligence into five areas. 1. Self-Awareness, which can be subdivided into emotional awareness, accurate self- assessment and self-confidence. 2. Self-Regulation, divided into self-control, trustworthiness, conscientiousness, adaptability and innovation. 3. Motivation, which consists of achievement drive, commitment, initiative and optimism. The preceding attributes are classified as Personal competence, while the next two are classified as social competence. 4. Empathy divided into understanding others, developing others, service orientation, and leveraging diversity and political awareness. 5. Social